Privacy Policy

At Daily Dots, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or purchase our products.

INFORMATION WE COLLECT

We collect information from you when you visit our website, create an account, place an order, subscribe to our newsletter, contact customer support, or participate in surveys or promotions.

Personal Information We Collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely through our payment processor)

Information Automatically Collected:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website
  • Cookies and tracking technologies

HOW WE USE YOUR INFORMATION

We use your information to:

Process and Fulfill Orders:

  • Process your orders and payments
  • Ship your products
  • Send order confirmations and shipping updates
  • Handle returns and refunds

Communicate With You:

  • Respond to your customer service inquiries
  • Provide customer support
  • Send important account or order updates

Marketing Communications (With Your Consent):

  • Send promotional emails about new products, special offers, and appetite control tips
  • You can unsubscribe anytime by clicking the "unsubscribe" link in our emails or contacting us

Improve Our Services:

  • Analyze website usage and customer preferences
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure security

Legal Compliance:

  • Comply with legal obligations and regulations
  • Enforce our Terms of Service
  • Protect our rights, property, and safety

HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties.

We only share your information with trusted service providers who help us operate our business:

Service Providers:

  • Payment Processors: To process transactions securely (we never store full credit card information)
  • Shipping Carriers: To deliver your orders (USPS, FedEx, UPS, etc.)
  • Email Service Providers: To send order confirmations, shipping updates, and newsletters
  • Website Hosting and Analytics: To host our website and analyze traffic

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

Legal Requirements: We may disclose your information if required by law, court order, government request, or to protect our rights, property, or safety.

Business Transfers: If Daily Dots is acquired by or merged with another company, your information may be transferred as part of that transaction. You will be notified via email of any such change.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to improve your experience on our website.

What Are Cookies? Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

Types of Cookies We Use:

Essential Cookies: Required for website functionality (shopping cart, checkout, account login). These cannot be disabled.

Analytics Cookies: Help us understand how visitors use our site (pages visited, time spent, bounce rate) so we can improve our website.

Marketing Cookies: Used to deliver relevant advertisements based on your interests and browsing behavior.

Managing Cookies: You can control or delete cookies through your browser settings. Note that disabling certain cookies may affect website functionality (e.g., you may not be able to add items to your cart).

DATA SECURITY

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:

  • SSL Encryption: All sensitive information (payment details, personal data) is encrypted during transmission using Secure Socket Layer (SSL) technology
  • Secure Payment Processing: We use trusted, PCI-compliant payment processors and never store full credit card information on our servers
  • Limited Access: Only authorized personnel have access to personal information, and only when necessary to perform their job duties
  • Regular Security Audits: We regularly review and update our security practices

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

YOUR PRIVACY RIGHTS

You have the following rights regarding your personal information:

Access Your Information: You can request a copy of the personal information we hold about you.

Correct Your Information: You can update or correct inaccurate information through your account settings or by contacting us.

Delete Your Information: You can request deletion of your personal information (subject to legal obligations and legitimate business needs).

Opt-Out of Marketing: You can unsubscribe from promotional emails anytime by clicking "unsubscribe" in our emails or contacting us at support@dailydots.com.

Opt-Out of Cookies: You can manage cookie preferences through your browser settings.

Data Portability: You can request a copy of your personal information in a portable format.

To exercise any of these rights, please contact us at support@dailydots.com.

DATA RETENTION

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, and reporting requirements
  • Resolve disputes and enforce our agreements
  • Provide you with customer service

When your information is no longer needed, we securely delete or anonymize it.

Typical Retention Periods:

  • Account information: As long as your account is active, plus 3 years after closure
  • Order information: 7 years for tax and accounting purposes
  • Marketing information: Until you unsubscribe or request deletion
  • Website analytics: Anonymized after 26 months

THIRD-PARTY LINKS

Our website may contain links to third-party websites, including social media platforms, payment processors, and other external sites. We are not responsible for the privacy practices of these third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information.

CHILDREN'S PRIVACY

Daily Dots is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If we discover that we have collected information from a child under 18, we will delete that information immediately.

If you are a parent or guardian and believe we have collected information from your child, please contact us at support@dailydots.com so we can delete it.

CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you in the past 12 months, including:

  • Categories of personal information collected
  • Sources from which we collected it
  • Business or commercial purposes for collecting it
  • Categories of third parties with whom we share it

Right to Delete: You can request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. Note: We do not sell personal information.

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

How to Exercise Your CCPA Rights: Contact us at support@dailydots.com. We will verify your identity before processing your request.

INTERNATIONAL USERS

Daily Dots is based in the United States, and our services are intended primarily for U.S. customers. If you are accessing our website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States.

The United States may have different data protection laws than your country of residence. By using our website and providing your information, you consent to the transfer of your information to the United States.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes:

  • If changes are significant, we will notify you via email or by posting a notice on our website
  • Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.